SHIPPING & DELIVERY

Terms of Use

Processing Time

Please allow up to 2 working days for payment verification & administrative processes.

Singapore Standard Courier Delivery

Fashion Wear:
We would strongly suggest using a courier service with traceable system for your parcel.
Therefore, we are pleased to offer a flat rate at S$6 for your fashion wear parcel delivery.
Delivery shall take about 3-4 working days, exclude processing time.
We offer FREE Standard Courier Delivery service for orders above SGD$150. 

Couture Gown:
We are pleased to offer a flat rate at S$15 per trip for your couture gown pickup / delivery.

Singapore Express Delivery

Fashion Wear:
Courier pick up and delivery the next day.
We are pleased to offer a flat rate of SGD$12 per order with traceable system.
Delivery shall take about 1-2 working days, exclude processing time.

Couture Gown:
Non-applicable for express delivery service.

Restricted Areas for Singapore:

Army Camps
Changi Airport
Jurong Port Road
Jurong Island

Malaysia & Indonesia Delivery 

Fashion Wear:
We offer FREE standard delivery with a minimum order of SGD$200.
Standard delivery shall take about 10-21 working days, exclude processing time.
Any delivery tax payable or miscellaneous fees are to be handled by the receiver.

Couture Gown:
Weight-based shipping service is only applicable for couture gown purchase order.
Standard delivery shall take about 10-21 working days, exclude processing time.
Any delivery tax payable or miscellaneous fees are to be handled by the receiver.

International Orders

Applicable to fashion wear and couture gown purchase orders only.

Delivery shall take about 10- 30 working days with traceable system depending on each individual destination, exclude processing time. All orders and prices vary according to weight, dimension and destination.
We will provide the detailed information per request upon order confirmation.

Please find below table on the estimated rates for reference only.


International Delivery Customs Charges & Miscellaneous Cost.

Please be pre-informed that the above shipping and delivery charges exclude handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. Should there be re-delivery or errors in the address given, re-delivery fees and administration surcharges will be incurred and payable by the customer.

Lost of Item Liability

Please be advised that we hold no liability for any lost-in-mail scenarios. No refund or replacement arrangement. A new booking order is to be made for re-delivery, subjects to the product availability. The Company shall not be held responsible to any penalty charges incurred by the Courier companies or Singapore Post, and we are not liable for any consequences caused by the delay due to incorrect or incomplete address or information provided by the Customer or any other reasons that resulted in the delivery failure. Re-delivery fees and penalty charges (if any) shall be solely born by the Customer.